St Martins TRA

MTVH are currently doing cyclical works such as drain cleaning and painting on most of the blocks our estate.

If you are unhappy with the work that’s been done please first report the issue to Adila Gredelj on 07771 191826. They work for Axis, the contractors, as a resident liaison officer. We don’t know their email.

If you’re not satisfied with the response please let us know. Please include pictures if you can.

This work affects most of the MTVH managed blocks on our estate. It does not affect 1-20 Gaywood Close, Gwynne, Kynaston, McCormick and Tillman.

MTVH have acknowledged there is a problem with stairwell painting. They have said the contractors will return in March to repaint the floors with better paint.

MTVH have also acknowledged work is not complete in the following blocks. It should be complete by the end of March

• 11-20 Derrick House
• 21-30 Gaywood Close
• 1-15 Jemma Knowles Close
• 9-14 Neil Wates Crescent
• Saunders House

This work affects everyone. We all have to pay for it (leaseholders pay for it directly, tenants pay as part of their rent). And we all want to live on an estate that looks cared for.

Please check carefully and work that was done by contractors. As an example, here are some problems we encountered in Roupell Road. Check these images in high resolution for more details

• Railings – in order to paint the metal, you must remove the rusted portion of the railing, then paint with an antirust paint, let dry for at least one day, paint with an undercoat, let dry for another day, and finally paint with the correct paint. This has not been done
• Ceiling: They have not sanded the ceiling, applied an undercoat, let it dry, and then applied a good wood paint. 
• Wood and metal work (balconies and railings): You must first remove the rotten wood, fill it or replace it, and then paint the surface.  They are painting it while keeping the rotten wood intact
• Floor: the paint is already peeling off, very poor paint quality. They should have used a super strong durable oil based Floor Paint

MTVH have agreed that the residents association can be part of the final inspection. We will make a particular effort to ensure existing complainants can make the date. It’s why it’s important you copy us in on any complaint.