Our campaign for decent compensation for lift failures is in the papers
Ribeiro-Addy said: “Last Thursday, I was informed they’ve [MTVH] now written to everyone at Gwynne House agreeing to pay out compensation for the unreliability and the period of time the lift was out of service.
“Then I found out that some residents have been offered an insulting £25 for the inconvenience.”
Kelly Formosa lives on the second floor of Gwynne House with her partner and daughter.
Formosa said: “We’ve got a disabled child here who has got limited mobility and has an issue with her spine and legs where she falls over a lot, so we had to hold onto her while she was going up and down the stairs.”
Read the whole story at SW Londoner