Thanks to everyone who attended our meeting on leaseholder issues in February. We’ve now received a response from Metropolitan about cleaning charges.
At the meeting residents raised the issue of cleaning charges. “Ben [from Metropolitan] promised to send Chris [the TRA secretary] a breakdown of cleaning charges for all blocks on the estate to explain why they are so high”
We’ve now received a response from Metropolitan. The TRA secretary does not think it is a breakdown of costs, but when he emailed Metropolitan to ask for a breakdown of costs they said what was sent was adequate.
The TRA committee is meeting soon to consider next steps. If you have any ideas on a good way forward please contact us
Metropolitan’s response is
The blocks at St. Martins all receive the same service;
- Sweeping of all stairs and entrance halls in communal areas
- Mopping of all stairs and entrance halls in communal areas
- Vacuum cleaning of carpet where appropriate
- Window cleaning – quarterly
- Cleaning of banisters and skirtings
- Cleaning of communal doors and window sills
- Cleaning of lifts
- Communal light fittings (unless new LED lights as that would go to repairs)
- Litter picking
- Removing marks from walls and graffiti
The tasks above are carried out once a week (apart from window cleaning). The cleaners currently also do daily checks in blocks between Mon and Fri and will deal with any H&S issues that they find, such as spilled liquids.
Metropolitan procured a new cleaning and grounds maintenance contract last year with a start date of June 2015. The contract was procured in accordance with current legislation and the prices were benchmarked against other organisations. Pinnacle’s bid was the most competitive.
St Martins TRA 